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With over 30 years of industry experience, the principals of Titan have the knowledge and expertise to assist in the product design, carrier selection, underwriting and pricing negotiation process. Titan has a national network of over 250 Salaried Benefit Counselors, in several locations throughout the country, many of whom are bilingual. The methods of communication can vary from one-on-one computer enrollments to benefit call centers, depending upon the various elements within the group.

OUR PROVEN VALUE TO EMPLOYERS AND EMPLOYEES INCLUDE:

• Communication
  Educating employees on Core and Voluntary program offerings so that they fully understand the benefit plans available to them. We also provide them with the opportunity to enroll in the Voluntary offerings.
  
  
• Comfortable Counseling Experience
  The use of Salaried Benefit Counselors ensures a "no pressure" enrollment process in the workplace. The Counselors do not work on any incentive basis and many have achieved the CES (Certified Enrollment Specialist) professional designation.
  
  
• Technology
  The use of laptop computers with portable printers allows for personalized one-on-one payroll deduct enrollments. It also provides Employee Benefit Statements which are a useful means of illustrating the “hidden paycheck” providing employees with a true sense of their entire compensation package. Employee benefits can represent up to 40% of total payroll expenses. It is important that employees are aware and understand their total compensation package rather than just focusing on the dollar amount on their paycheck.
  
  
• Partnering
  The professional enrollment staff becomes an extension of the Employer’s Human Resource Team.
  
  
• Customer Service
  At Titan, we like to refer to the exceptional service we provide as “Outrageous Service”- service far above industry norms. We are very passionate about servicing your accounts and providing all size accounts with “Outrageous Service”!

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